A Solid Definition of People Operations
Being HR practitioners and Strategy & Operations consultants who work with innovative companies, Poprouser can offer a durable and summarized definition of People Operations. Are you ready? Here goes …
People Operations is the business function of refocusing operations on its workforce as internal customers, and striving continuously for great internal customer service, using data-driven approaches. The core objectives of People Operations, also known as POps or People Ops, are to:
Shift from task-based management to objective-based management (MBO) – Higher productivity, measurable performance results
Encourage experimentation – Feeder for new insights
Carry out data-infused decision making – Better, more predicable decision outcomes
Rethink and redesign employee compensation – Compete for top talent
Offer unique and highly desirable perks – Greater employer brand
Build communities and closer relationships – Enhance retention
Provide autonomy and trust employees – Innovation
Improve, remove, and automate – Eliminate the need for previously redundant and unrewarding work
Cross pollination and collaboration – Build capable experts with fresh ideas from alternate sources