Your Company Can Crash from a Single Disgruntled Employee I recently saw a question in an online HR group asking what I would tell an employee that somebody told you was experiencing job burnout. Apparently, she was starting to miss work, and was slowly drifting from an energetic top performer into a sad and cynical […]
What is People Operations? This is not a question that a lot of people outside of NY and California are currently asking, but it should be. While every other aspect of a business has been optimized and scraped clean for value, few businesses are looking to add that same rigor to HR practices, to satisfy […]
The Changing Landscape of HR There is no doubt about it – Human Resources is changing. The way that people learn and research is changing. The way that people socialize and build relationships is changing. The way that people work and do business is changing. However, most companies still carry on with their HR related work in […]
The Customer – Employee Parallel Customer Service, CRM, Help Desk, or whatever you call it, should be a priority of any business. Derek Sivers, the founder of CD Baby, stated that “Customer Service is the new marketing.” People often choose a place to work based on its quality of customer service. Great customer service will […]
The fact that they are called soft skills cause many of us to dismiss them. They are not as easily quantifiable as technical skills, but they are just as important. Soft skills are skills that help with communication and understanding our fellow humans. Now these are essential to any profession but as stated above, they […]
It’s been a frustrating couple of months for you, looking for work opportunities. You’ve been to career fairs, networking events, and visited every job board you can think of. Yet, opportunities have not presented themselves. But fear not! An opportunity will come. Searching for the opportunity is not the top priority unless you have financial hardship. […]
Employee Training. The very phrase can induce eye-rolls, and many people can’t even relate their company’s training to the job they are being paid to do. “Why are we doing this? Because it’s required.” It does not have to be an exercise in going through the motions. Of course, employee training is necessary for the new […]
Sometimes you dread going to work. This can be attributed to a variety of factors: an unsympathetic boss, disgruntled co-workers, a state-of-the-art coffee machine but no chai. Or the decor is not to your liking. The last part sounds like a complaint from a Literature Professor who insists that the dead leaves in the garden […]
Last week, I wrote about how overwork is a part of American work culture. I wrote about how an employer can encourage time off. One of these points was respect for national holidays. The last aspect was particularly intriguing to me and I wanted to explore it further. I remember leaving a mall on the […]
Work life balance seems to be an issue for many of us, at least in the U.S. We have to find and arrange the time for leisure as work seems to take up much of our life. Apart from needing to work for our own survival, our work should hopefully enrich the society we live […]