What is People Operations? This is not a question that a lot of people outside of NY and California are currently asking, but it should be. While every other aspect of a business has been optimized and scraped clean for value, few businesses are looking to add that same rigor to HR practices, to satisfy […]
Business landscapes across the world continue to shift and refocus as companies reevaluate which employment techniques will be the most effective in the new economy. The things that employees value are changing as well and employers need to do their best to address their employees’ goals and longevity. This holds true especially in hotels and […]
Moving Fast and Breaking Only Yourself Why you need an HR Tech Stack from Day 1 Many companies start off working frantically to build a product or close deals before cash runs out. Once the company passes this stage, there is a period of relative calm, where they relish in early success. Then, everyone gets […]
Your Company Can Crash from a Single Disgruntled Employee I recently saw a question in an online HR group asking what I would tell an employee that somebody told you was experiencing job burnout. Apparently, she was starting to miss work, and was slowly drifting from an energetic top performer into a sad and cynical […]
The Changing Landscape of HR There is no doubt about it – Human Resources is changing. The way that people learn and research is changing. The way that people socialize and build relationships is changing. The way that people work and do business is changing. However, most companies still carry on with their HR related work in […]
In March of 2018, the state passed a new Florida PTSD law that expands Worker’s Compensation benefits for first responders by way of Florida Statute 112.1815. Worker’s Compensation benefits provide medical care to employees hurt on the job. Quick Summary It also pays a portion of an injured worker’s salary until he or she is […]
Human Resources Department Shrinks as Outsourcing Rises I love to mentor people. In fact, I have taken to mentoring people who are moving into HR careers, as I feel like I have a lot to offer in this area. However, I am beginning to find a common theme with universities graduating HR folks into a […]
The Customer – Employee Parallel Customer Service, CRM, Help Desk, or whatever you call it, should be a priority of any business. Derek Sivers, the founder of CD Baby, stated that “Customer Service is the new marketing.” People often choose a place to work based on its quality of customer service. Great customer service will […]
The fact that they are called soft skills cause many of us to dismiss them. They are not as easily quantifiable as technical skills, but they are just as important. Soft skills are skills that help with communication and understanding our fellow humans. Now these are essential to any profession but as stated above, they […]
You may have heard of a Persona. It is a marketing concept that captures a profile about a common type of person, usually a customer or user, for which firms want to cater. HR/People Ops can use workforce personas to hire, motivate, and cultivate people with desired traits. In addition, job seekers are tailoring their […]